How to describe customer service on a Resume
When trying to get a customer service job, it is essential to emphasize your relevant experiences and abilities in your resume. A well-written resume can make a significant difference in obtaining the job you’ve always wanted. At Warragul Resume, we specialize in offering professional resume writing services to aid you in standing out from the rest of the applicants. In this article, we will give you tips on how to describe the customer service aspect of your resume.
- Use action verbs: When discussing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in the work of customer service and have achieved results.
- Include specific job duties and responsibilities: Be precise when describing your service experience. Instead of telling the reader that you "worked in customer service," say "managed an entire team of customer service agents and handled complaints from customers."
- Use metrics: Provide relevant indicators such as satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Tailor your resume: Tailor your resume for the customer service job you’re applying for. Include the relevant skills and experience which are most relevant for the position.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before sending it out to ensure there are no errors. If you need assistance take advice from a professional from Warragul Resume.
If you follow these guidelines that you will be able to craft an effective customer service resume that effectively highlights your experience and expertise. Remember to tailor your resume to the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Warragul Resume can also assist in creating a professional resume that highlights your strengths and work experience.
