How to present Customer Service on a resume
When applying for a customer service position, you must be sure to include your qualifications and experience in your resume. A professionally written resume can make an enormous difference in getting the job you’re looking for. At Warragul Resume, we specialize in writing resumes to ensure that you stand out the competition. In this article, we will explain how to present customer service on a resume.
- Use action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been engaged in your customer service activities and have achieved results.
- Include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed the team of customer service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics like customer satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
- Create a custom resume by tailoring your resume according to the customer service position you’re applying for. Highlight your skills and experiences that are most relevant to the position.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before you submit it to ensure there are no errors. If you require assistance look into professional help at Warragul Resume.
With these suggestions, you can create your own customer service resume which effectively highlights your experience as well as your skills. Remember to tailor your resume to the job you’re applying to and be sure to proofread your resume prior to submitting it. Warragul Resume can also assist you in creating a successful resume that showcases your skills and expertise.
