How to present Customer Service on a resume
When you are applying for a customer service job, it’s essential to include your expertise and experiences in your resume. A well-written resume will make a big difference in getting the job you want. At Warragul Resume, we specialize in resume writing to make you stand out from the rest of the applicants. In this article, we will provide tips on how to describe customer service on a resume.
- Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in customer service and achieved the desired results.
- Be specific about your job duties and responsibilities. Be specific when describing your customer service experience. Instead of using the phrase "worked in customer service," mention that you "managed a team of customers service agents and handled complaints from customers."
- Give metrics: Include pertinent metrics , such as customer satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Tailor your resume: Tailor your resume to the specific customer service position that you’re applying for. Highlight your skills and experiences that are most relevant to the job.
- Get professional assistance and proofread your resume: Proofread your resume before submitting it to ensure that the resume is error-free. If you require help seek professional assistance through Warragul Resume.
By following these tips that you will be able to craft your resume for customer service that effectively highlights your relevant work experience as well as your skills. Keep in mind to make your resume specific to the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Warragul Resume can also assist you in creating a successful resume that showcases your talents and experiences.
