How to present Customer Service on a Resume

When you are applying for a customer service position, it’s crucial to include your experiences and abilities on your resume. A well-written and professional resume can make significant difference in obtaining the job you’ve been hoping for. In Warragul Resume, we specialize in resume writing to aid you in standing out from the crowd. In this article, we’ll give you tips on how to talk about customer service in a resume.
- Use action verbs: When explaining your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service work and achieved the desired results.
- Be specific about your job duties and responsibilities: Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service," write "managed a team of customer service representatives and took care of customer complaints."
- Incorporate relevant indicators such as satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Create a custom resume by tailoring your resume to the specific job you’re applying for. Highlight your skills and experiences which are relevant to the job.
- Proofread and seek professional help: Proofread your resume before uploading it to ensure there are no errors. If you require help seek professional assistance by contacting Warragul Resume.
Following these steps that you will be able to craft your own customer service resume which effectively highlights your relevant experiences as well as your skills. Make sure to tailor your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Warragul Resume can also assist you in creating a successful resume that displays your capabilities as well as your experience.