How to present Customer Service on a Resume

Posted by Warragul Resume on 8 Apr 2025

When you are applying for a customer service position, it’s crucial to include your experiences and abilities on your resume. A well-written and professional resume can make significant difference in obtaining the job you’ve been hoping for. In Warragul Resume, we specialize in resume writing to aid you in standing out from the crowd. In this article, we’ll give you tips on how to talk about customer service in a resume.

  1. Use action verbs: When explaining your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service work and achieved the desired results.
  2. Be specific about your job duties and responsibilities: Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service," write "managed a team of customer service representatives and took care of customer complaints."
  3. Incorporate relevant indicators such as satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
  4. Create a custom resume by tailoring your resume to the specific job you’re applying for. Highlight your skills and experiences which are relevant to the job.
  5. Proofread and seek professional help: Proofread your resume before uploading it to ensure there are no errors. If you require help seek professional assistance by contacting Warragul Resume.

Following these steps that you will be able to craft your own customer service resume which effectively highlights your relevant experiences as well as your skills. Make sure to tailor your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Warragul Resume can also assist you in creating a successful resume that displays your capabilities as well as your experience.

Cannot speak highly enough about my new resume and cover letter. Tanja has done an amazing job. I haven’t needed a resume for 26 years as I’ve been with the same employer but due to the current situation with COVID-19 I’m out there having to get back into the game. The advantage of Tanja writing my resume is that she has a background in HR and understands what looks good and the importance of making an impact with key words. Tanja also helped me apply for a job with that required specific targeted responses. Many thanks great work and an effortless and seamless process.
Troyboiz S
Fantastic I highly recommend this company they compiled an amazing resume and cover letter in PDF format and word, don't worry if you find computers frustrating as I do they will book an interview with you over the phone. The consultant took about a hour (less if you have everything organised which I did not). Also they will sort out your LinkedIn profile if you have one. Again amazing. Thanks again for your help. Rob
Rob Warner
Professional service, outstanding customer care and they made a fantastic CV and Cover letter. Thankyou!
Chris Pathirana
Highly recommend these guys! Very professional and knowledgeable.
Jeremy Markus
I can’t recommend this company enough! I get so many compliments on my resume. Every job I have applied for I have been offered based on it. Trust me Tanja is a wizard!!! Amazing job again helping me with the selection criteria. Easy 5 stars!!
Rebecca White
Thank you to everyone at Warragul Resume for all your hard work and efforts! I had a very positive experience with you and I love what you have done for me. Thank you. Would highly recommend.
Nina A Majewski
This is well worth the investment. So if you are tossing up whether you should do it or not just pull the trigger. I dealt with Tanja and she was incredibly professional. She communicated thoroughly. Provided a timely turnaround. The final outcome was brilliant. Admittedly I would have never had the capacity to put that much time and effort in. It's crazy how someone who is writing about you can capture you better than you can yourself. Massive thanks to Tanja. Highly recommended Warragul Resume.
Shelby Allen
I moved to Australia 2.5 years ago. After feeling stagnated in my job, I started to look at my resume again and attempted to update it. After realising it was extremely outdated, I enlisted the help of Perth Resume. Tanja was great, very prompt at replying to any queries I had and returned an updated resume, cover letter and LinkedIn profile within 3 business days. I must say the documents look great. Highly recommended.
William Worsley
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
I felt like I wasn't getting anywhere with my job hunting so I thought I would give the professionals a go. I was so pleased with the thoroughness from Warragul Resume. They make you do a little bit of work for them so they can get a really good feel of who you are about, they then take your talents and showcase them in a truly polished professional series of documents. Thanks for getting me out of the jobhunt blues!
Colin Strike
How do you describe customer service on a resume

Resume

We provide professional resume writing services.

How do you describe customer service on a resume

Cover Letter

We provide professional cover letter writing services.

How do you describe customer service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe customer service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our highly experienced resume writers will make sure your new resume sticks out from the crowd.

We’re a team of highly qualified and seasoned HR professionals, recruiters, and consultants who are committed to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our vast knowledge of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide variety of professions, industries, and areas means that we can create a high-quality, impactful resume that meets your specific requirements.

Our end goal is to provide you with a striking and impressive resume that is perfectly maximised for success in Warragul‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be confident that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 648 974